Privacy Policy & Terms of Service

DISCLAIMER

The Patient Advocate Program provides informational and referral services only. We do not offer medical, legal, or financial services. Any reliance on information obtained from our website is at your own risk. We are not liable for any outcomes resulting from the use of our services or referrals.

Website Use Disclaimer

  • We do not guarantee uninterrupted or error-free use of the website.

  • We are not responsible for external links or third-party content.

PRIVACY POLICY

Last Updated: 02/01/2025

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data.

1. Information We Collect

  • Personal Information: Name, contact details, and health-related inquiries (if voluntarily provided).

  • Non-Personal Information: IP address, device type, and browsing data.

2. How We Use Your Information

  • To provide advocacy and referral services.

  • To improve website functionality and user experience.

  • To communicate with you about your inquiries.

  • To comply with legal obligations.

3. Sharing Your Information

  • We do not sell your information.

  • We may share necessary data with referral partners only with user consent.

  • We may disclose information if required by law.

4. Data Security

  • We implement security measures to protect your data but cannot guarantee absolute security.

  • Users are responsible for maintaining the confidentiality of their login credentials.

5. Your Rights

  • You may request access, correction, or deletion of your data.

  • You can opt out of communications at any time.

6. Changes to This Policy

  • We reserve the right to modify this Privacy Policy.

TERMS OF SERVICE

Last Updated: 02/01/2025

Welcome to the Patient Advocate Program website. By accessing or using this website and our services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

1. Use of Website and Services

  • The Patient Advocate Program ("we," "us," "our") provides advocacy, information, and referral services.

  • We do not provide medical, legal, or financial advice.

  • Users must be at least 18 years old or have parental consent to use our services.

2. No Medical or Legal Advice

  • The information on this website is for informational purposes only and is not a substitute for professional medical or legal advice.

  • Users should consult with licensed professionals for medical or legal concerns.

3. Third-Party Providers

  • We may refer users to healthcare providers, insurance consultants, or other professionals.

  • We are not responsible for the services provided by third-party providers.

  • We do not endorse or guarantee the quality of third-party providers.

4. User Responsibilities

  • Users must provide accurate information when seeking advocacy services.

  • Misuse of our website, including false claims or improper use of referral services, may result in termination of access.

  • Users must not engage in any activity that may disrupt website functionality or security.

5. Privacy and Data Use

  • Your use of this website is also governed by our Privacy Policy.

  • We do not collect health information without user consent.

6. Liability Limitation

  • We are not responsible for any direct, indirect, or incidental damages resulting from the use of this website or services.

  • We do not guarantee the accuracy or completeness of the information provided.

7. Modifications

  • We reserve the right to update these Terms at any time.

VOLUNTEER WAIVER AND RELEASE AGREEMENT

1. Assumption of Risk I understand that participating as a volunteer with the Patient Advocate Program may involve risks and agree to assume all risks related to my volunteer activities.

2. Release of Liability I release and discharge the Patient Advocate Program, its board members, officers, employees, and affiliates from any liability or claims related to my volunteer activities.

3. Confidentiality I agree to maintain the confidentiality of any sensitive patient information I may encounter.

  • I will not disclose any patient or proprietary information without permission.

4. Consent and Acknowledgment By signing this agreement, I acknowledge that I have read and understand these terms and voluntarily agree to them.